Electric Vehicle Charger FAQs
If you've recently found your mind wandering to what your next car might be and have landed on electric, congratulations!
That's a big investment for you, and a help to the environment, too.
But there's a fair amount to learn about EV ownership, and more to get used to than there usually is when buying a new car.
One of the first - and most essential - pieces of equipment you'll need to know about is the EV charger.
You'll need one of these installed on your property when you go from gas to green.
Luckily, the pros at Mersey are here to help with answers to your questions about EV chargers.
Currently offering household installations only. No commercial or condominium service is currently available.
Frequently Asked Questions (FAQs)
Do you install residential EV chargers in my area?
Yes, we install home EV chargers in your area and our electricians are looking forward to serving you.
Do you install Level 1 or Level 2 EV chargers?
Yes, we install both Level 1 (L1) and Level 2 (L2) EV chargers in your home.
Do you install Level 3 chargers?
No, we do not install Level 3 (L3) commercial chargers, but we do install Level 1 and Level 2 residential chargers.
What is a Level 1 or L1 charger and how does it work?
A Level 1 (L1) charger is the “trickle charger” or emergency cable that should come with your EV. This is the slowest charger that exists and should be used in a backup situation. You can slow charge your vehicle by plugging it into most power outlets.
The L1 charger uses a standard 20-volt (V) AC outlet supplying an average output of 1.3 kW to 2.4 kW. In other words, you can plug your L1 charger into a standard power outlet in or outside of your garage, if one already exists.
How fast is a Level 1 or L1 charger?
A Level 1 charger is not fast at all, taking up to 24 hours to recharge your EV. This charger can be used if you are not in a hurry to power up your EV, or in a backup situation.
What is a Level 2 or L2 charger and how does it work?
The Level 2 (L2) EV charger is commonly used in households and is much faster than the L1. You need to have the L2 charger specially installed by an electrician in order to use it.
The L2 charger operates at 208 -240 volts (V) and has an average output of 3 kW to 19 kW of AC power. You could say that the L2 is the residential standard of EV charging.
How fast is a Level 2 or L2 charger?
A Level 2 charger is much faster than the Level 1 charger, taking 8 hours to fully recharge most EVs. This charger typically should be set to charge overnight, so that the vehicle will be fully powered up by the next morning.
Is rewiring of my home required in order to install a new EV charger?
No, rewiring of your home is not required to install a new EV charger.
Do you install the EV charger inside or outside?
Our electrician can install your new EV charging station either indoors or outdoors.
I have two EVS. Can you install a charger that will charge both at the same time?
Yes, we can install an EV charger that will charge both vehicles at the same time. Be sure to let us know that you wish to install a dual charging station when you set up your installation appointment.
Do you install commercial EV chargers?
No, we offer household installations only. No commercial service is currently available.
Do you install EV chargers in condominiums?
No, we offer household installations only. No condo service is currently available.
Do you provide the Level 1 or Level 2 charging cable or charging station?
Yes, we do provide the Level 1 or Level 2 EV charging cable or charging station. You do not need to first purchase this from your vehicle manufacturer or reseller.
Let us know the make and model of your electric vehicle prior to your appointment, and our electrician will bring the correct EV charger on the day of your installation.
Also, let us know if you require a single charger or dual charger (to charge two electric vehicles).
Do I need to order the Level 1 or Level 2 charging cable or charging station?
No, you do not need to order the Level 1 or Level 2 EV charger. Our electrician will bring the EV charging station on the day of your appointment, so be sure to let us know the correct make and model of your EV when you are booking your installation.
Does my EV manufacturer have to be the one to install my EV charging station?
No, your EV manufacturer does not have to be the one to install the EV charging station, and our electricians would be happy to install it for you!
Do you install EV chargers for my specific electric vehicle? Which brands do you service?
Yes, we install EV chargers for all non-commercial EV brands.
Brands include BMW, Chevrolet, Ford, Hyundai, Jaguar, Kia, MINI Cooper, Nissan, Smart fortwo Electric (Mercedes-Benz), Tesla and Volkswagen.
Learn more about our EV charger installation or book today.